Cookie Policy of BO-SMART
Last updated: October 2025
Introduction
This Cookie Policy explains how BO-SMART (Pty) Ltd and BO-SMART Ltd (together "BO-SMART", "we", "us", or "our") use cookies and similar tracking technologies on our website www.bo-smart.com.
This Cookie Policy should be read in conjunction with our Privacy Policy], which provides detailed information about how we collect, use, and protect your personal data.
By using our website, you consent to our use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time as explained below.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other electronic device) when you visit a website. Cookies allow the website to recognise your device and remember information about your visit, such as your preferred language, settings, and other preferences.
Cookies are widely used to make websites work more efficiently and provide a better user experience. They can also help website owners understand how visitors interact with their sites, enabling improvements to functionality and content.
Types of Cookies by Duration
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Session Cookies: These are temporary cookies that expire when you close your browser. They allow the website to link your actions during a single browsing session.
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Persistent Cookies: These cookies remain on your device for a set period (or until you delete them) and are activated each time you visit the website. They help the website remember your preferences and actions across multiple visits.
Types of Cookies by Purpose
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Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies.
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Performance/Analytics Cookies: These cookies collect information about how visitors use the website, such as which pages are visited most often and whether users receive error messages. This helps us improve the website's performance and user experience.
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Functionality Cookies: These cookies allow the website to remember choices you make (such as language preferences) and provide enhanced, personalised features.
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Targeting/Advertising Cookies: These cookies track your browsing activity to deliver advertisements relevant to you and your interests. We do not currently use advertising cookies on our website.
What Cookies Does BO-SMART Use?
We use the following categories of cookies on our website:
1. Strictly Necessary Cookies
These cookies are essential for our website to operate and cannot be switched off. They are usually set in response to actions you take, such as submitting forms, setting privacy preferences, or accessing secure areas of the website.
Under the Data (Use and Access) Act 2025, certain strictly necessary cookies are exempt from the requirement for consent. These include cookies that:
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Ensure network and information security
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Prevent or detect fraud in connection with our services
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Are essential for the provision of the service you have requested
Preserves user session state across page requests
Ensures secure connection and prevents unauthorised access
Remembers your cookie consent preferences
Note: The above are examples. We will update this table with the specific strictly necessary cookies used on our website.
Legal Basis:
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POPIA: These cookies are necessary for the provision of our service and fall under our legitimate interests (Condition 5)
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UK GDPR/PECR: These cookies are strictly necessary for the provision of the service and are exempt from the consent requirement under the Data (Use and Access) Act 2025
2. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to analyse website traffic, identify popular content, and improve the user experience.
We may use analytics services such as Google Analytics or similar tools to collect this information
Distinguishes unique users and tracks website usage
Distinguishes unique users
Throttles request rate to limit data collection on high traffic sites
Note: The above are examples. We will update this table with the specific strictly necessary cookies used on our website.
Information Collected: These cookies may collect:
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IP address (anonymised)
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Browser type and version
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Device type and operating system
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Pages visited and time spent on pages
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Referring website
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Geographic location (country/city level)
Legal Basis:
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POPIA: Legitimate interests (Condition 5) - we have a legitimate interest in understanding how our website is used to improve our services
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UK GDPR/PECR: Legitimate interests (Article 6(1)(f)) with consent for cookie placement as required by PECR025
3. Functionality Cookies
We do not currently use functionality cookies, but may do so in the future to remember your preferences and provide a more personalised experience.
4. Advertising and Targeting Cookies
We do not currently use advertising or targeting cookies on our website. If we introduce these in the future, we will update this Cookie Policy and seek your explicit consent before placing such cookies on your device.
Third-Party Cookies
Some cookies on our website are placed by third-party services we use. We do not control these third-party cookies and recommend you check the relevant third-party websites for more information about their cookies and how to manage them.
Third-party services we may use include:
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Google Analytics: For website performance and analytics. Google's privacy policy: https://policies.google.com/privacy
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Other analytics or service providers: As we expand our services, we may integrate additional third-party tools. We will update this policy accordingly.
When you visit our website, these third-party providers may also place cookies on your device in accordance with their own privacy policies and cookie policies.
How We Use Cookies
We use cookies for the following purposes:
Essential Website Functionality
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To enable core features like security, form submission, and session management
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To remember your cookie consent preferences
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To prevent fraud and ensure website security
Website Performance and Analytics
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To understand how visitors navigate and use our website
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To identify which pages and features are most popular
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To detect and fix technical issues
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To improve website speed, functionality, and user experience
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To analyse traffic patterns and visitor behaviour
Business Improvement
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To understand which of our services and content are most relevant to visitors
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To identify potential improvements to our recruitment and business services
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To optimise our website for different devices and browsers
Compliance and Legal Requirements
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To maintain records required for legal and regulatory compliance
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To support security incident investigation and prevention
Managing Your Cookie Preferences
You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences through the following methods:
1. Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your cookies and revisiting the site.
2. Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
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View cookies stored on your device
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Delete some or all cookies
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Block cookies from specific websites
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Block all cookies from all websites
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Receive a warning before a cookie is stored
How to manage cookies in common browsers:
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Google Chrome: Settings > Privacy and Security > Cookies and other site data
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Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
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Safari (macOS): Preferences > Privacy > Manage Website Data
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Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
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Safari (iOS): Settings > Safari > Block All Cookies
For information about cookies on other browsers, please consult your browser's help documentation or visit www.aboutcookies.org.
3. Opting Out of Analytics
Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
4. Do Not Track Signals
Some browsers include "Do Not Track" (DNT) features that signal websites not to track your browsing activity. Please note that our website does not currently respond to DNT signals, as there is no universal standard for how websites should respond to these signals.
Impact of Disabling Cookies
You can use our website without accepting non-essential cookies. However, please be aware that:
If You Disable Strictly Necessary Cookies:
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Some features of our website may not function properly
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You may not be able to submit forms or access certain secure areas
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Your user experience may be significantly affected
If You Disable Analytics Cookies:
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Your website usage will not be tracked for analytics purposes
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All website features will continue to work normally
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We will not be able to improve the website based on your usage patterns
If You Disable All Cookies:
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You can still browse most of our website
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Some interactive features may not work
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You will need to reset your preferences each time you visit
Data Collected Through Cookies
Information collected through cookies may include:
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Technical Information: IP address, browser type and version, device type, operating system, screen resolution
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Usage Information: Pages visited, time spent on pages, links clicked, referring website, search terms used
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Location Information: Country, region, or city derived from IP address (not precise geolocation)
This information is used to:
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Improve website functionality and performance
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Understand visitor behaviour and preferences
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Generate statistical reports on website usage
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Detect and prevent security threats
Data Protection: All data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws (POPIA and UK GDPR).
Data Retention: Cookie data is retained in accordance with the retention periods specified in our Privacy Policy and the duration periods listed in the cookie tables above.
Legal Basis for Cookie Processing
Under POPIA (South Africa)
Our use of cookies is based on the following lawful grounds under POPIA:
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Strictly Necessary Cookies: Processing is necessary for the provision of our services and falls under our legitimate interests (Condition 5)
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Analytics Cookies: Legitimate interests (Condition 5) - we have a legitimate interest in understanding how our website is used to improve our services. You have the right to object to processing based on legitimate interests.
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Consent: Where required, we obtain your consent before placing non-essential cookies on your device
Under UK GDPR and PECR (United Kingdom)
Our use of cookies is based on the following lawful grounds:
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Strictly Necessary Cookies: These cookies are exempt from consent requirements under the Privacy and Electronic Communications Regulations (PECR) as amended by the Data (Use and Access) Act 2025, as they are strictly necessary for the provision of the service you have requested
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Analytics Cookies: We rely on your consent as required by PECR. We obtain this consent through our cookie consent banner when you first visit our website
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Legitimate Interests: For processing the data collected by cookies, we rely on legitimate interests (Article 6(1)(f) UK GDPR) - we have a legitimate interest in improving our website and services
You can withdraw your consent or object to cookie processing at any time by adjusting your cookie settings or browser preferences.
Your Rights Regarding Cookies
Under POPIA and UK GDPR, you have rights regarding the personal data collected through cookies:
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Right to Access: Request information about the cookies we use and the data collected
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Right to Object: Object to the use of cookies based on legitimate interests
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Right to Erasure: Request deletion of data collected through cookies (subject to legal retention requirements)
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Right to Withdraw Consent: Withdraw your consent for non-essential cookies at any time
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Right to Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at info@bo-smart.com or refer to our [Privacy Policy] for full details on how to exercise your data protection rights.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, legal requirements, or for other operational reasons.
When We Update This Policy:
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The "Last updated" date at the top will be revised
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Material changes will be communicated through a notice on our website
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Your continued use of our website after changes constitutes acceptance of the updated Cookie Policy
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
BO-SMART (Pty) Ltd / BO-SMART Ltd
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Email: info@bo-smart.com
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Post: 424 Coyote Creek Drive, Pearl Valley, Paarl, 7646, South Africa
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UK Address: 38 Watermill Lane, Hertford, SG14 3LB, United Kingdom
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Information Officer: Jana Swart
For more information about how we protect your personal data, please see our Privacy Policy.
Useful Resources
For more information about cookies and online privacy:
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About Cookies: www.aboutcookies.org
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All About Cookies: www.allaboutcookies.org
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Your Online Choices (EU): www.youronlinechoices.com
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Network Advertising Initiative (US): www.networkadvertising.org
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South African Information Regulator: www.inforegulator.org.za
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UK Information Commissioner's Office: www.ico.org.uk
This Cookie Policy is effective from October 2025 and supersedes any previous versions.